Returns & Refunds
Faulty, incorrect or damaged items.
Should your new purchase not be what you ordered or is damaged or faulty, please email or call 0845 130 9287 (Mon-Fri 10am to 5pm)

You will be offered the following methods of resolving your customer service request:-

  • An exchange of faulty part or product.
  • Collection with full refund.

Please make your call as soon as possible, but no later than seven days from delivery, as we will be keen to resolve your problem. Of course, this does not affect your statutory rights.
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Silentnight Rest Assured
Sealy Sherborne Recliners
FREE UK Mainland
Delivery on all beds
and mattresses.
> Delivery details
From choosing the right bed for you, to caring for your mattress.
It's all in our buyer's guide.
"I was treated as though I really mattered. I found the website easy to use with loads of information and the delivery driver was delightful."
Ms. Newcombe, Heacham
Silentnight Rest Assured Original Bedstead Sherborne Kaymed